Privacy policy

Last modified: June/20/2024

Mazingira App Privacy Policy

Effective Date: 20/06/2024

Legal Environment Action Team (“LEAT”) is committed to protecting the privacy of individuals who use the Mazingira App (“App”). This Privacy Policy describes how LEAT collects, uses, discloses, and protects personal information obtained through the App.

1. INFORMATION WE COLLECT

We may collect the following types of personal information when you use the App:

  • Account Information: Name, email address, phone number (optional), and profile picture (optional).
  • Location Data: If you enable location services, we may collect your precise location data to enhance features like reporting environmental issues.
  • User-Generated Content: Information you submit through the App, such as reports, comments, and survey responses.
  • Device Information: Device type, operating system, unique device identifiers, and mobile network information.
  • Usage Data: Information about how you interact with the App, including pages visited, features used, and time spent.

2. HOW WE USE YOUR INFORMATION

We may use your personal information for the following purposes:

  • Providing and Improving the App: To operate, maintain, enhance, and personalize the App’s features and functionality.
  • Responding to Your Requests: To respond to your inquiries, comments, and feedback.
  • Environmental Reporting: To process and investigate environmental issue reports you submit.
  • Research and Analysis: To analyze usage patterns, trends, and demographics to improve the App and understand environmental issues.
  • Communication: To send you notifications, updates, and promotional materials about the App or LEAT’s activities (you can opt-out).
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. DISCLOSURE OF YOUR INFORMATION

We may share your personal information with:

  • Service Providers: Third-party companies that provide services on our behalf, such as data analysis, hosting, and customer support.
  • Government Authorities: When required by law or to protect our rights or the rights of others.
  • Partners: Environmental organizations or government agencies for collaborative purposes, with your consent.
  • Aggregated Data: We may share anonymized, aggregated data that does not identify individuals for research or analytical purposes.

4. YOUR CHOICES

You can:

  • Update or Correct Your Information: Through the App’s settings.
  • Opt-Out of Communications: By following instructions in our emails or contacting us.
  • Disable Location Services: Through your device settings.

5. DATA SECURITY

We implement reasonable security measures to protect your personal information, but no data transmission over the Internet or electronic storage is 100% secure.

6. CHILDREN’S PRIVACY

The App is not intended for children under the age of 16. We do not knowingly collect personal information from children.

7. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy. We will notify you of changes by posting the updated policy on the App or website.

8. CONTACT US

If you have any questions or concerns about this Privacy Policy, please contact us here.

By using the Mazingira App, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

2. Log data

As part of our standard operations, the Mazingira App (“App”) automatically collects certain information (“Log Data”) when you use the App. This Log Data may include:

  • Device Information: Device type, operating system version, unique device identifiers, mobile network information (e.g., carrier name, IMEI), and mobile phone number (if applicable).
  • Usage Data: Information about how you interact with the App, such as pages visited, features used, time spent on each screen, and actions taken (e.g., reporting an environmental issue).
  • Network Information: IP address, browser type, referring/exit pages, and date/time stamps.
  • Location Data: If you have enabled location services, we may collect your approximate or precise location data to enhance features like reporting environmental issues.

2.1. HOW WE USE LOG DATA

We use Log Data for various purposes, including:

  • App Functionality: To ensure the proper functioning and performance of the App, diagnose technical issues, and improve user experience.
  • Security: To monitor and prevent fraudulent activity, unauthorized access, and other security risks.
  • Analytics: To analyze usage patterns, trends, and demographics to understand how users interact with the App and improve its features.
  • Personalization: To tailor the App’s content and recommendations based on your usage patterns and preferences.
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes in Tanzania.

2.2. DISCLOSURE OF LOG DATA

We may share Log Data with:

  • Service Providers: Third-party companies that provide services on our behalf, such as data analysis, hosting, and customer support. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
  • Government Authorities: When required by Tanzanian law or to respond to legal processes or requests.
  • Aggregated Data: We may share anonymized, aggregated Log Data that does not identify individuals for research or analytical purposes.

2.3. YOUR CHOICES

You can:

  • Disable Location Services: Through your device settings, you can control whether the App collects your location data.
  • Limit Ad Tracking: On some devices, you can limit ad tracking, which may affect personalized advertising within the App.

2.4. DATA SECURITY

We implement reasonable security measures to protect Log Data, but no data transmission over the Internet or electronic storage is 100% secure.

2.5. CONTACT US

If you have any questions or concerns about this Log Data Policy, please contact us here

By using the Mazingira App, you consent to the collection, use, and disclosure of Log Data as described in this policy.

3. Cookies

INFORMATION ABOUT COOKIES

3.1.1. What are Cookies? Cookies are small text files that are stored on your device (computer, mobile phone, or tablet) when you visit a website or use an app. They are widely used to make websites and apps work more efficiently, as well as to provide information to the owners of the site or app.

3.1.2. How We Use Cookies: The Mazingira App (“App”) uses cookies to enhance your user experience and improve our services. We use cookies for the following purposes:

  • Essential Cookies: These cookies are necessary for the basic functioning of the App. They enable you to navigate the App and use its features, such as accessing secure areas and reporting environmental issues.
  • Performance Cookies: These cookies collect information about how you use the App, such as the pages you visit and any errors you encounter. This information helps us improve the App’s performance and functionality.
  • Functionality Cookies: These cookies allow the App to remember choices you make (such as your language preference) and provide enhanced, more personalized features.
  • Analytics Cookies: These cookies help us understand how users interact with the App by collecting information about usage patterns and demographics. This information helps us improve the App and tailor it to your needs.

3.2. TYPES OF COOKIES WE USE

3.2.1. First-Party Cookies: These are cookies set by the Mazingira App directly.

3.2.2. Third-Party Cookies: These are cookies set by third-party services that we use for purposes such as analytics and advertising.

3.3. YOUR CHOICES

3.3.1. Managing Cookies: Most web browsers allow you to control cookies through their settings preferences. However, disabling cookies may limit your ability to use certain features of the App.

3.3.2 Do Not Track: The App does not respond to Do Not Track (DNT) signals.

3.4. CHANGES TO THIS COOKIES POLICY

We may update this Cookies Policy from time to time. We will notify you of any changes by posting the updated policy on the App or website.

4. Security

Legal Environment Action Team (“LEAT”) is committed to protecting the security of user information within the Mazingira App (“App”). This Security Policy outlines the measures we take to safeguard your data and how you can contribute to the App’s security.

4. INFORMATION SECURITY MEASURES

4.1.1 Data Encryption: We employ industry-standard encryption protocols (e.g., SSL/TLS) to protect data transmitted between the App and our servers.

4.1.2 Access Controls: Access to your personal information is restricted to authorized personnel who require it to perform their duties.

4.1.3 Secure Storage: We store your data on secure servers with access controls and firewalls to prevent unauthorized access.

4.1.4 Regular Updates: We regularly update the App and its underlying systems to address security vulnerabilities and incorporate the latest security technologies.

4.1.5 Vulnerability Scanning: We conduct periodic security assessments and vulnerability scans to identify and remediate potential security risks.

4.2. YOUR RESPONSIBILITY

4.2.1 Account Security: You are responsible for maintaining the confidentiality of your account credentials (username and password) and for any activities that occur under your account.

4.2.2 Strong Passwords: Choose a strong password that is difficult to guess and avoid using the same password for multiple accounts.

4.2.3 Device Security: Keep your device’s operating system and security software up-to-date.

4.2.4 Public Wi-Fi: Avoid accessing the App on public Wi-Fi networks, as they may be less secure.

4.2.5 Report Suspicious Activity: If you notice any suspicious activity on your account or within the App, please report it to us immediately.

4.3. INCIDENT RESPONSE

4.3.1 Monitoring: We actively monitor the App for security incidents.

4.3.2 Response: In the event of a security breach, we will promptly investigate, take appropriate action to mitigate the impact, and notify affected users as required by Tanzanian law.

4.4. DISCLAIMER

While we take reasonable precautions to protect your information, no system is completely secure. We cannot guarantee the absolute security of data transmitted to or stored on our servers.

4.5. CHANGES TO THIS SECURITY POLICY

We may update this Security Policy from time to time. We will notify you of any changes by posting the updated policy on the App or website.

5. External links

The Mazingira App (“App”) may contain links to third-party websites, applications, or other online resources (“External Links”) that are not owned or controlled by Legal Environment Action Team (“LEAT”). This External Links Policy explains how we handle these links and your responsibilities when using them.

5.1. NATURE OF EXTERNAL LINKS

5.1.1 No Endorsement: The inclusion of any External Link does not imply endorsement, affiliation, or sponsorship by LEAT of the linked website or its content.

5.1.2 Independent Content: We have no control over the content, privacy policies, or terms of use of any External Link. We are not responsible for the accuracy, legality, or appropriateness of any content found on these sites.

5.2. YOUR RESPONSIBILITY

5.2.1 Use at Your Own Risk: You access and use External Links at your own risk. We encourage you to review the privacy policies and terms of use of any website you visit.

5.2.2 Caution: Exercise caution when clicking on External Links. Some websites may contain harmful content, such as malware or phishing scams.

5.3. DISCLAIMER OF LIABILITY

5.3.1 No Responsibility: LEAT shall not be liable for any damages or losses arising from your use of any External Link. This includes, but is not limited to, direct, indirect, incidental, consequential, or punitive damages.

5.4. REPORTING INAPPROPRIATE LINKS

5.4.1 Notification: If you encounter any inappropriate or harmful External Link within the App, please report it to us immediately at [Insert Contact Information].

5.5. CHANGES TO THIS POLICY

5.5.1 Updates: We may update this External Links Policy from time to time. We will notify you of any changes by posting the updated policy on the App or website.

6. Changes

6.1. MODIFICATIONS TO THE APP

Legal Environment Action Team (“LEAT”) reserves the right to modify, update, or discontinue any aspect of the Mazingira App (“App”), including its features, functionality, content, or availability, at any time and without prior notice. We may also introduce new features or make changes to existing features.

6.2. CHANGES TO THESE TERMS

LEAT may update these Terms of Use, Privacy Policy, Cookies Policy, or other App-related policies from time to time. We will notify you of any material changes by posting the updated policies on the App or website, or through other reasonable means. Your continued use of the App after the changes constitute your acceptance of the updated policies.

6.3. YOUR ACCEPTANCE OF CHANGES

By using the App, you acknowledge and agree that LEAT may make changes to the App and its policies. If you do not agree to any changes, you may discontinue your use of the App.

6.4. EFFECTIVE DATE OF CHANGES

Any changes to the App or its policies will be effective immediately upon posting or notification, unless otherwise stated.